Term & Conditions

Our terms and conditions, together with the documents referred to in them, tell you the basis on which Auto Finesse will supply goods to you. Please be sure to read these carefully before placing an order. By placing an order with us, you are agreeing to be bound by these terms. That being said, we want you to know that our terms and conditions are designed to make you aware that we'll never share your private data, our site is secure, and your consumer rights are protected.

General warranties  

Auto Finesse retains title of the goods until orders are paid in full.

Returning goods  

Products that prove to be unsatisfactory may be returned for a refund, exchange, or credit note subject to the following conditions

  • 1. We recieve the goods within 14 days of dispatch.
  • 2. Items and their packaging are recieved in a re-saleable condition.
  • 3. Items are recieved with a copy of the original invoice, reason for return and return reference number (call our sales team for details).
  • 4. Items are returned with the carriage paid.

Click here to read more about returning your goods

Products that develop a fault  

If a product develops a fault, please contact us by email or phone to make us aware as soon as possible. We provide warranty on products and packaging up to 90 days from the date of purchase, excluding products that are deemed a consumable item - such as microfiber towels, wash mitts, brushes and other items that will invariably be subject to wear and tear from intended use.

Abuse, modification, alterations, or use of any product outside its intended or described purpose can be grounds for denial of warranty claims.

In all cases you must be willing to supply proof of purchase in the form of an order ID, invoice, or confirmation email.

Additional costs  

Auto Finesse will not be held liable or responsible for any additional costs incurred by products shipped or ordered in error.


All items ordered before 2:00 PM CST are shipped the same day. Orders placed after 2:00 PM CST on a Friday will be shipped the following Monday (excluding bank holidays, in which case it will be the next working day). If an item in your order is out of stock for whatever reason, you will be emailed within 24 hours to inform you of this.

In all cases, "working day" refers to the next day of business between Monday-Friday, excluding Saturday & Sunday as well as all public holidays in the U.S.A. in which case we will be closed.

Shipping will be calculated at the checkout.

Click here to read more about our shipping services

Ordering & pricing  

Verbal orders are accepted but will need email confirmation or payment over the phone by credit/debit card. Auto Finesse is not held responsible for typographic errors within catalogues, advertisements or price sheets. All updated prices are available on our website.

Method of payment  

We accept all major credit and debit cards online or by telephone. All transactions are processed securly by our payment partner, Shopify. For customers who wish to pay via bank transfer, please contact us for details.

Click here to read more about shopping with us


All terms and conditions noted are without exception (subject to change without notice).

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